Shipping policy

All important shipping information at a glance:

- Processing and Production Time for Shipping: Please allow 2-5 business days for your order to be processed and produced at the time of shipping.

- Tracking Number: You will receive your tracking number immediately after the processing and production is completed. It takes about 1-3 days for the tracking number to appear on the tracking page.

- Shipping time: All products take between 6-14 business days from the time of dispatch. Shipping is free and is done via DHL and similar shipping service providers.

Unfortunately, despite our best efforts, delays CAN sometimes occur which are unfortunately beyond our control:

1. Before the goods are shipped

- If there are any changes to the delivery address, please contact us via our contact form.

2. After delivery of the goods

- If you have received an incorrect item, please contact us via our contact form.