Terms of service

1. Introduction

1.1 These General Terms and Conditions apply to the use of our website or the purchase of products offered through our website.

1.2 Defined terms and interpretations of these Terms and Conditions are set out in section 26.

2. Acceptance

2.1 You represent and warrant that:

(a) you are a natural person and at least 18 years old;

(b) you have the authority to enter into a binding contract with us; and

(c) you are not prevented by applicable law or treaty from entering into a legally binding contract with us.

2.2 We reserve the right to request written confirmation of your authority to agree to these Terms.

2.3 You represent and warrant that you will not:

(a) have been convicted of a computer or internet offence; And

(b) have refused products or access to the Website in the past.

2.4 We reserve the right to deny you access to our website if we deem such refusal necessary or appropriate.

2.5 Placing an order means:

(a) your representation and warranty that you have read these Terms and Conditions carefully and completely;

(b) your offer to purchase the Order solely in accordance with these Terms and Conditions;

(c) your agreement that any order confirmation will be made solely on the basis of these Terms and Conditions; And

(d) Your obligation to us to comply with these Terms and Conditions.

2.6 If you do not agree to these Terms and Conditions, you may not use the Website or purchase Products.

2.7 You must expressly agree to these Terms and Conditions in order to:

(a) transmit information to or through our website; or

(b) purchase a product.

2.8 By visiting our website, purchasing products or agreeing to these terms and conditions:

(a) you also agree to our privacy policy and

(b) you agree to and comply with our Acceptable Use Policy (see section 12 below for further information).

2.9 We recommend that you print a copy of these Terms and Conditions for future reference.

2.10 If you do not agree with these Terms and Conditions, you may not place an order or communicate with us.

3. Personal use

You acknowledge that you will use the Website to purchase Products solely for your own personal and non-commercial use, as a principal and not as an agent or on behalf of any other person.

4. Price

4.1 The prices for Products stated on our website include delivery charges, but exclude any fees, taxes, levies, charges or similar government levies (“duty unpaid and untaxed”).

4.2 All duties, fees, levies, taxes or other government charges and declarations applicable to the import of the Products to the delivery address are your responsibility and will be borne by you and are not included in the price of the Products. All deliveries may incur additional costs in individual cases, for which the seller is not responsible and which must be borne by the customer. In addition to the shipping costs, these also include costs for customs duties or import taxes, as the goods are shipped from a non-EU country (China). Whether customs duties apply to a product must be clarified with our customer service before ordering. Customs duties or import taxes are not paid by us and are the responsibility of the buyer. Our goods are always shipped “duty unpaid and untaxed”. The buyer is the “importer of record” and is responsible for the correct payment of customs duties and/or import taxes and must fully comply with all laws and regulations of the importing country. Since the rules for importing goods vary from country to country, you should check your country's customs duties and import taxes before placing your order. The buyer is obliged to fully verify compliance with all laws and regulations of the importing country upon receipt of the goods.

4.3 We will do our utmost to ensure that all details, descriptions and prices of Products which appear on our website are accurate. However, there may be occasions where errors occur. If we discover that a pricing error has occurred we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you or do not receive a response from you, this is specifically