Privacy policy
Statement on the collection of personal data
This Personal Data Collection Notice (“PICS”) is intended to inform you, in accordance with the Personal Data Protection (Data Protection) Regulation:
for what purposes will your personal information that we collect be used once collected in connection with your use of this website (“Site”) or your purchase of products sold through this Site (“Products”);
with whom your personal data may be disclosed; And
to whom you can submit requests to view or correct data.
We may revise these PICS by amending this page. You should check this page from time to time to take notice of any changes we make.
1. Data users
1.1 (“we”, “us”, “our”) is the data user.
2. Affected persons
These PICS apply to personal data of (“you” or “your”):
(a) Visitors: people who visit our website;
(b) Users: persons who purchase, request or receive Products;
(c) Contacts: People who contact us through our website, by email or otherwise.
3. What we collect
3.1 We may collect, store, process, transfer and use the following types of personal data:
(a) of visitors: IP address or other unique device identifiers;*
(b) of users:
Username;
account password;
iii. first and last name; *
Email address; *
Billing address; *
Delivery address;*
vii. Payment information; *
viii. telephone number;
(c) from contacts:
first and last name; *
Email address; *
iii. any other personal information you provide to us.
* indicates mandatory personal data
3.2 If you do not provide us with the mandatory personal data, we may not be able to provide you with access to our website, provide you with our products or respond to your communications with us.
4. Purpose and use
4.1 We have the right to collect, store, process, transfer and use your personal data for the following purposes:
(a) to provide you with our products, such as: For example:
to manage and fulfill your orders;
if you choose to register an account on our website, to create and update your registered account with us; And
iii. to process and facilitate the billing and payment of your orders;
(b) to monitor and analyze the use of our website and to compile aggregated statistics about such use;
(c) to personalize your experience on our website, including identifying your preferences and behavior to better respond to your individual needs;
(d) to improve our website and our products based on information and feedback we receive from you and our analysis of your use of our website and purchase of products;
(e) for research and development purposes and by using your personal data for testing, research, analysis and supporting product development (including machine learning);
(f) for customer service and to help us more effectively respond to your service requests, feedback, and support needs;
(g) for non-marketing communications relating to your orders, such as: B. Order confirmations and shipping notices;
h) for technical purposes and project management requirements;
(i) to maintain the security and integrity of personal information collected through our website;
(j) to prevent fraud;
(k) for legal proceedings or as required by regulatory, government and official requests;
(l) for direct marketing, but only if we obtain your consent (see section 11 below); And
(m) for other purposes directly related to those mentioned above.
4.2 The personal data we collect may not be used for other purposes, unless:
(a) you have given your express consent to our using it for the relevant other purposes;
(b) the purpose is directly related to the purpose for which the personal data were collected; or
(c) we may use the personal data for other purposes arising under an exemption or otherwise in accordance with applicable laws and regulations.
5. Acquirer
5.1 We may disclose your personal information to the following persons:
(a) our employees and managers;
(b) our subsidiaries and their employees and officers;
(c) Shopify Inc. and its subsidiaries and parent companies, an IT service provider appointed by us to provide, manage and maintain the Websites and process your orders placed through the Website;
(d) Paypal Holdings Inc. and its subsidiaries and other payment processors or intermediaries ("Payment Processors") that we may engage to process payment transactions for us in connection with our products or as part of our business;
(e) suppliers of our products (“Suppliers”) to enable us to ship our products to you;
(f) other service providers and data processors on our behalf, such as:
administrative service providers;
IT services and software suppliers;
iii. data analytics providers;
Data entry and processing service providers;
cloud service providers; And
Credit reference agencies.
(g) our insurers and bankers;
(h) our professional legal, financial and accounting advisors;
(i) other companies, organizations or individuals as required by applicable law, regulation, legal process or governmental request, or where disclosure is appropriate for security purposes. This includes exchanging your personal information with other companies, organizations or individuals for the purposes of fraud protection and fraud prevention; And
(j) other companies, organizations or individuals in connection with negotiations for a merger, sale of company assets, consolidation or restructuring, financing or acquisition of all or a portion of our business by or into such other company.
5.2 When you make payments to us through payment processors, you are contracting directly with the payment processor and are subject to their terms of use and privacy policy. You should review the payment processor's privacy policy and, where applicable and at your sole discretion, consent to such policies, which are not governed by these PICS or our Privacy Policy.
5.3 If we share your personal data with other people, we will ensure the confidentiality of your personal data by including confidentiality or other contractual clauses in the agreements with third parties with whom we share your personal data.
5.4 We may disclose your personal information to someone other than those described in section 5.1 above, if we inform you in advance and obtain your consent.
6. Cookies
6.1 Our Cookie Policy forms part of this Privacy Policy, which enables you to access and use our website.
6.1 A cookie is a small data file that a website can send to your computer or device when you visit our website.
6.2 Cookies are used to make websites work better and more efficiently, usually by enabling them to recognise you and remember important information that will make your use of a website more convenient (for example, by remembering your user preferences).
6.3 We use cookies to:
(a) store technical data to ensure that our website loads and displays correctly and efficiently when you visit our website;
(b) remembering choices you make or information you provide (such as your user name, language or the region you are in) so that your preferences are retained for future visits to our website and you will not have to re-authenticate on future visits;
(c) analyze how you navigate our website to help us optimize the design; and
(d) track your behavior and preferences so that we can assess what kind of information and products from us you may be interested in.
6.4 We use:
(a) session cookies, which are unique to each visit to our website; And
(b) persistent cookies, which are not deleted when you close your browser window and which are activated each time you visit our website.
6.5 The cookies we use are:
(a) necessary cookies, which are essential to our website in order to help you move between pages and use our website's features;
(b) functionality cookies, which allow our website to remember choices you make and provide more personal features; or
(c) Performance cookies, which collect information about your use of our website and help us improve the functioning of the website.
6.6 We use a limited number of third-party cookies; these can be found in our cookie policy.
6.7 By continuing to use our website without giving us your consent to use itBy notifying us of cookies or by withdrawing your consent, you agree to our use of cookies.
6.8 You may refuse the use of cookies or withdraw your consent at any time by selecting the appropriate settings in your browser. These settings are usually found in the "Options" or "Settings" menu of your internet browser, or by clicking "Help" in your browser menu. Deleting cookies may impact your use and experience of our website.
6.9 We store cookies only for the duration necessary for the function for which they are used. This functionality varies depending on the cookie.
7. Storage
7.1 We retain your personal data for as long as necessary to fulfil the purposes for which it was collected. We may also retain your personal data for longer if this is necessary to fulfil our contractual or legal obligations.
7.2 Personal data that you have provided to us will be destroyed after this retention period has expired.
9. Access and correction
9.1 Under the Personal Data Protection Act, you have the right to:
(a) request a copy of your personal information held by us, unless we are exempt from complying with a data subject access request; and
(b) request that we make any necessary corrections to any personal information you believe is inaccurate after we have fulfilled a data access request from you. We may deny a data correction request if we believe the personal information is accurate, a stated opinion, or the proposed correction is incorrect.
9.2 If you wish to access or correct your personal data, you can contact us.
9.3 We reserve the right to charge a reasonable fee for processing a request to access or correct personal data.
10. Direct marketing
10.1 We may use your collected personal information to sell our products directly to you.
10.2 The types of personal data that we use for direct marketing purposes are:
□ your full name;
□ your email address;
□ I do not object to the use of this type of personal data for direct marketing.
□ I object to the use of the types of personal data specified in the ticked boxes for direct marketing services (but not the other types).
10.3 The direct marketing activities we plan to carry out using your personal data are:
□ Information and promotional materials about: our products, similar products that you have previously purchased, discounts and other promotions and information about us that we think you may find useful;
□ Updates regarding our website or products; And
□ festive greetings.
□ I do not object to receiving this type of direct marketing activities.
□ I object to receiving the types of direct marketing activities in the checked boxes (but not the other types).
10.4 Unless you provide your express consent, we may not use the types of personal data for the direct marketing activities described in this section 11.
10.5 If we receive your consent to direct marketing, we may disclose your personal data to the persons set out in section 5.1 above for direct marketing purposes.
10.6 You may ask us to stop using your personal information for direct marketing purposes at any time by sending us an email or by responding to any direct marketing communication from us using the 'unsubscribe' heading.